Auto loans present unique challenges for banks, even with thorough checks on references, employment history, and credit scores. Delinquencies and charge-offs persist, compounded by the mobility of vehicles. Defaulters may relocate, leave the country, abandoning the cars or sell their cars, making recovery efforts more difficult. Tahseel excels in locating and recovering missing vehicles, offering services across all seven emirates. Our skilled teams recover overdue amounts and, when needed, convince defaulters to sell their cars. We coordinate sales through auctions or other channels, ensuring the bank receives the vehicle's market value while pursuing any remaining debt from the customer.
In cases of accidents involving unpaid or partially paid cars, we work with insurance companies to recover the vehicle's full policy value, returning these funds to the bank. Our Auto Loan Collection services include Soft Buckets Collection, covering Front End, Mid Range, and Hardcore stages. Write-Off Collection is managed by a state-of-the-art call center, ensuring meticulous tracking, control, and comprehensive reporting of case resolutions.